i meet my accuser

here is the scenario:
in a conversation with my aclm (assistant community library manager) i discuss my favorite kid who says he is being abused. we talk about what to do, blah blah blah and somewhere in there he mentions that some libraries have social workers. i say, "wouldn't it be divine if we had a social worker?"
"oh yes," the aclm says, "divine indeed."
then he suggests i email someone from Children's Services about what to do about my favorite kid. so i do that. and she mentions the name of someone i can contact about abuse and also a different person i can contact about social workers in libraries.
i contact both people.
social worker man sends me a rather snippy email telling me nothing. then it comes around that he has informed people that i emailed him. apparently, emailing someone and asking them a question is strictly forbidden. then it comes back to my Manager that i have emailed social worker man. so then yesterday the aclm tells me that i went around the sacred chain of command. then i start crying.
TODAY i go to new librarian training in which we learn nothing useful about how to be librarians. lucky for me i already know how to be a librarian. anyhoo who walks up to give a presentation but social worker man! he talks about all the great stuff he does in libraries and how his department has all these programs at different libraries in need and isn't he a wonderful great man.
i am biting my tongue while he speaks.
finally i raise my hand and ask innocently ... "if someone works at a branch that they feel needs these services what should they do?"
"well," he says, "you could email me about it."
oh really?
i wish i had said something like, "can i email you? because i actually did email you last week and i've been reprimanded for it." but i didn't. i sat silently cursing this ridiculous institution i work for.